F.A.Q

We hope you’ve found a few things of value that will benefit you on business. All of the sections on this site are free. We hope you’ll take advantage of them such as this product information.

For more information on doing business with us or any areas of the site click on the link below to visit the related Frequently Asked Questions (FAQ).

Q: Do You Do Retailing?

Sorry, we are not doing retailing. We are supplying our quality products and competitive price to our distributors.

Q: How to Order?

There are several ways to order our products:

  • Order Online: Using our Order Online Function 24 hours per day. As you browse our product pages, click here:
  • Order by TEL: If you’d prefer to talk to a real live person you have the option to call us on our order line at +86-185-6182-8650 during regular business hours. We are available to you 24 hours from Monday to Saturday.

We often respond to your inquiry and additional information within four (4) hours.

If you have non-order questions also call us. Our service is available to you 24 hours from Monday to Saturday.

If we’re not here to take your call please leave a brief message with an email to info@ezlifting.com ; We’ll get back to you promptly.

Q: Can I Expect a Quality Product?

Yes. All our activities are accredited to ISO 9001 and based on delivering the highest quality possible, both in products and services, ensuring long-term benefits and optimum performance. Our rigging hardware is manufactured under exceptional quality control and strictly adheres to the US, DIN, JIS, BS and AS standards.

Q: How Will My Order Be Shipped?

Usually shipped by sea, small order or urgent order we can send you by Air or DHL, UPS or FedEx, TNT  after received your agreement.

Q: How Long Will it Take to Receive my Goods?

According to the distance from China to your port/destination. Usually, from China to Europe, it will take about 22 days; to the west of American, 20 days.

About Minimum Order Quantity:

Different products with different limits. Please contact us to confirm.

Q: How to Order Target Products?

Send the inquiry with a detailed item description or with ITEM SKU Number.

Tell us the quantity, the size, and the packing demand you want…

If there is no packing demand we take it as sea-way packing.

If possible please attach one reference picture to avoid any misunderstanding.

Q: About Sample & Payment & Lead Time

  • About Sample:

Free cost If the quantity is small with the express charge covered by the buyers. And after receiving the first formal order, the seller deducts the sample cost from it.


  • About Payment:

T/T in U.S. Dollars or EUR Dollars or RMB

  • About Lead Time:

Cause all of the manufacturers of our products according to customers order, usually within 35 days after receipt of your deposit.

SEND US YOUR BRIEF.

CONTACT US

Our headquarters are based in Qingdao’s Financial District.

NO. 45,BEIJING ROAD, QINGDAO,CHINA

(+86) 185-6182-8650 

SEND US YOUR BRIEF.

CONTACT US

Our headquarters are based in Qingdao’s Financial District.

NO. 45,BEIJING ROAD, QINGDAO,CHINA

(+86) 185-6182-8650